Legal Document

okbz Terms and Conditions

Please read all our terms carefully before using this platform. By using okbz services, you are fully accepting these rules.

Legal Document
Last Updated: January 2026

By using the okbz.lat ("okbz", "we", "our") platform, you fully accept the following terms and conditions ("Terms"). If you disagree with any part of these Terms, please stop using our platform. These Terms may be updated at any time and the latest version will always be published on this page.

Important: This platform is for users aged 21 and above only. Participation by minors is strictly prohibited.
Sections 1–3

Basic Provisions and Account Policy

01

General Provisions

These terms and conditions apply to the okbz platform and all related services. By accessing the platform, creating an account, or using any service, you agree to abide by these Terms.

1.1 Definitions

  • "Platform" refers to the okbz.lat website and all its sub-domains.
  • "User" or "Player" refers to any person who holds a registered account on okbz.
  • "Service" refers to all services provided by okbz, including online gaming, betting, bonuses, and payment facilities.
  • "Account Balance" refers to the total amount of money deposited in a user's account.

1.2 Changes to Terms

okbz reserves the right to amend these terms and conditions at any time. We will publish a notice on the platform before any changes take effect. Continuing to use the platform after changes have been made will be considered acceptance of the new terms.

Tip: Visit this page regularly so you stay informed about the latest terms and conditions.
02

Account Registration and Eligibility

2.1 Registration Eligibility

To create an account on okbz, you must meet the following requirements:

  • You must be 21 years of age or older (for 21+ age).
  • You must have valid personal information that can be verified.
  • You must not be located in a jurisdiction where online gaming is legally prohibited.
  • You must have an active payment account (bKash, Nagad, Rocket or Upay).

2.2 One Account Policy

Each user may create only one account. Creating multiple accounts by the same person is strictly prohibited. okbz reserves the right to close all related accounts in any suspected case and forfeit all winnings.

2.3 Obligation to Provide Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false information may result in account cancellation and forfeiture of deposited funds. If your information changes, notify the support team immediately.

03

Account Verification (KYC)

3.1 Identity Verification

To maintain the security and fraud-free environment of okbz, we reserve the right to verify a user's identity at any time. The following documents may be requested for verification:

  • A copy of your National ID (NID) or passport.
  • Proof of residence (utility bill or bank statement).
  • Proof of ownership of the payment method (bKash/Nagad/Rocket account verification).

3.2 Consequences of Verification Delay

If the required documents are not submitted within 7 (seven) business days of the verification request, the account may be temporarily suspended. Deposits and withdrawals will be paused during the suspension.

Privacy Assured: All documents you provide will be kept completely confidential and used only for verification purposes. See our Privacy Policy for details.
Sections 4–6

Payment, Bonus and Gaming Policy

04

Deposit and Withdrawal Policy

4.1 Deposit Terms

The following rules apply to all deposits:

  • Minimum deposit amount: ৳500 (applicable to all payment methods).
  • Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
  • When making a deposit, you must use a payment account registered in your own name. Deposits from third-party accounts are not accepted.
  • All transactions will be conducted in Bangladeshi Taka (BDT/৳).

4.2 Withdrawal Terms

  • Minimum withdrawal amount: ৳500.
  • Standard withdrawal processing time: 15 minutes to 2 hours.
  • Withdrawals must be made to the same payment method used for the deposit.
  • Large withdrawal amounts may be delayed until account verification is complete.

4.3 Transaction Cancellation

okbz reserves the right to cancel any deposit or withdrawal if a transaction is suspected to be fraudulent, erroneous, or connected to a violation of any rule.

Warning: If money laundering or illegal activity is suspected, the relevant account will be suspended immediately and the authorities will be notified.
05

Bonus and Promotion Terms

5.1 Welcome Bonus

New users will receive a 150% bonus up to ৳10,000 on their first deposit. The following conditions apply to receive this bonus:

  • A 15x wagering requirement must be met to withdraw the bonus.
  • The bonus will be given only once per account.
  • While the bonus is active, only bets placed on specified games will count toward the wagering requirement.
  • The wagering requirement must be completed within 30 days of receiving the bonus, otherwise the bonus will be cancelled.

5.2 Other Promotions

Regular promotions, reload bonuses and special event offers will be subject to their own terms, which will be clearly stated on the promotions page.

5.3 VIP Program

The okbz VIP program has four levels, and weekly cashback is provided at each level:

  • Bronze: Up to 0.2% weekly cashback.
  • Silver: Up to 0.5% weekly cashback.
  • Gold: Up to 0.8% weekly cashback.
  • Platinum: Up to 1.0% weekly cashback.

Reaching a higher level depends on your consistent and active participation on the platform. Cashback amounts may be reviewed at okbz's discretion.

Special Benefit: Wagering requirements also apply to amounts received from bonuses or cashback. Contact the support team for more details.
06

Gaming Rules

6.1 Fair Play Policy

okbz believes in fair play. All games on our platform are conducted impartially. Users must refrain from the following activities:

  • Using software, bots or automated methods to manipulate game results.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
  • Using multiple accounts or identities to claim bonuses or benefits.
  • Engaging in illegal collusion with other players.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game or betting market and will be displayed on the relevant game page. okbz reserves the right to adjust the betting limits of any user.

6.3 Game Results

All game results are final and binding. If any game is left incomplete due to a technical error or server issue, okbz will make an appropriate decision regarding that game and may refund the bet amount if necessary.

Sections 7–9

Responsibility, Prohibited Activities and Intellectual Property

07

Responsible Gaming

okbz believes in responsible gaming. We want gaming on our platform to always remain enjoyable and controlled. The following tools are available to all users:

  • Deposit Limits: Set daily, weekly or monthly deposit limits.
  • Break (Cooling-Off): Temporarily deactivate your account for a set period.
  • Self-Exclusion: Apply for long-term self-exclusion.
  • Reality Check: Enable reminders at set intervals.

If you feel that gaming is having a negative impact on your life, contact our support team immediately or visit our Responsible Gaming page.

Remember: Gambling is for entertainment, not as a source of income. Do not place more bets in an attempt to recover money you have lost.
08

Prohibited Activities

The following activities are strictly prohibited on the okbz platform:

8.1 Technical Misuse

  • Attempting hacking, phishing, malware or any form of cyber attack.
  • Attempting to reverse-engineer the platform's source code.
  • Using automated bots or scripts to gain an unfair advantage.

8.2 Financial Misuse

  • Money laundering or transactions involving illegal funds.
  • Chargeback fraud (misuse of credit card or payment disputes).
  • Making deposits or withdrawals using third-party payment accounts.
  • Bonus Abuse — collecting bonuses using multiple accounts or identities.

8.3 Behavioral Violations

  • Abusive, threatening, or harassing behavior toward other users or staff.
  • Presenting a false identity or age.
  • Using okbz's brand or trademarks without authorization.
Consequences: Engaging in any of the prohibited activities listed above will result in the immediate closure of the relevant account, forfeiture of the balance, and legal action where necessary.
09

Intellectual Property & Content

9.1 Ownership

All content on the okbz platform — logos, designs, graphics, software, databases, text, and other materials — is the intellectual property of okbz or its licensors. Reproducing, distributing, or using this content without written permission from okbz is prohibited.

9.2 User Content

When a user submits any content (comments, reviews, etc.) on the platform, okbz reserves the right to use, publish, or remove it.

9.3 Third-Party Content

Our platform features games from third-party game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and others. The intellectual property of these games belongs to the respective providers. okbz acts solely as a distribution channel for these games.

Sections 10–12

Liability, Account Management & Disputes

10

Limitation of Liability

10.1 Service Availability

okbz strives to maintain the highest standards of service. However, we cannot guarantee that the platform will operate without interruption at all times. Service may be temporarily disrupted due to maintenance, technical issues, or other reasons.

10.2 Disclaimer of Liability

okbz will not be held liable in the following cases:

  • Loss from any game or bet due to an internet connection failure.
  • Transaction delays caused by issues with third-party payment providers.
  • Losses arising from the user's own negligence or submission of incorrect information.
  • Unforeseen circumstances (force majeure) such as natural disasters, government directives, etc.

10.3 Limitation of Compensation

Our liability is limited to a maximum of the amount deposited by the user on the platform within 30 days prior to the dispute.

11

Account Suspension & Closure

11.1 Closure by okbz

okbz may suspend or close an account in the following circumstances:

  • Violation of these terms and conditions.
  • Suspicion of fraud or deception.
  • Failure to provide verification documents on time.
  • The need to comply with applicable legal or regulatory obligations.

11.2 Closure by User

You may request account closure at any time by contacting our support team. All bonuses will be cancelled before the account is closed, and any eligible balance will be returned.

11.3 Account Inactivity

An administrative fee may be deducted each month from accounts that have been inactive for 12 (twelve) months or more. Please contact the support team for details.

12

Dispute Resolution

12.1 Complaints Process

In the event of a dispute or complaint, please contact our support team first. We aim to respond within 48 hours. When submitting a complaint, please provide the following information:

  • Account ID or registered email.
  • A brief description of the dispute and the date.
  • The relevant transaction ID (where applicable).

12.2 Internal Resolution

okbz aims to resolve all disputes fairly and promptly. Our dispute resolution team reviews complaints independently and provides a reasonable resolution to both parties.

12.3 Final Decision

okbz's decision is final in matters relating to game results or bet calculations. However, if either party is not satisfied regarding payment or account-related matters, both parties will attempt to resolve the issue through discussion.

Contact: For all complaints and dispute resolution, please reach us via our 24/7 live chat or send an email to [email protected].
Closing Statement

Special Note & Important Information

Applicable Law

These terms and conditions are governed by applicable law. In the event of any legal dispute, both parties will seek a resolution through discussion.

Data Protection

Your personal information is protected by SSL encryption. Please see our Privacy Policy for more details.

Support Services

Our 24/7 Bengali live chat support team is always ready to help with any questions.

Related Documents

Alongside these terms, please also read our Privacy Policy, Responsible Gaming, and FAQ pages.

Acceptance of Agreement: By creating an account or using the services on the okbz platform, you confirm that you have fully read, understood, and agreed to these terms and conditions. You further confirm that you are 21 years of age or older and that you are entering into this agreement of sound mind.