okbz Privacy Policy

Introduction and Overview

okbz is a trusted online casino and betting platform in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This Privacy Policy explains what kind of information okbz collects, why it is collected, how it is used, and how it is kept secure.

We use SSL encryption and modern cybersecurity technology to keep your information safe. okbz's privacy policy may be updated over time. For any significant changes, we will notify you via your registered email or through a notice on the platform.

This Policy applies only to the okbz.lat website and its associated services. Our privacy policy does not apply to third-party websites or services.

What Information We Collect

okbz collects the following types of information to provide you with services:

2.1 Personally Identifiable Information

• Full name (first name and family name)
• Date of birth (for age verification — only those aged 21 or above may register)
• National ID or passport number (for identity verification)
• Home address

2.2 Contact Information

• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)

2.3 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history (records of deposits and withdrawals)
• Balance and bonus information

2.4 Usage Information

• IP address and device information
• Browser type and operating system
• Gaming activity logs (betting history, win and loss records)
• Site access times and session duration
• Information collected through cookies and tracking technologies

Purpose of Data Collection

okbz collects and uses your information for the following legitimate purposes:

• Account management: To create, verify, and manage your okbz account.
• Identity verification: To complete the KYC (Know Your Customer) process to prevent fraud and money laundering.
• Age verification: To confirm that only those aged 21 or above are using the platform.
• Financial transaction processing: To process deposit and withdrawal requests.
• Customer support: To respond to your questions, complaints, or requests for assistance.
• Technical support: To improve platform performance and resolve technical issues.
• Security assurance: To detect and prevent fraud, hacking, or other unauthorized activity.
• Responsible gaming: To identify problematic gaming behavior and provide support.
• Personalized experience: To provide services and offers tailored to your preferences.
• Legal compliance: To comply with applicable laws and regulations.

Data Storage and Security

okbz has adopted industry-standard technical and administrative measures to ensure the security of your personal information.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption: all data transmissions are encrypted.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability testing.
• Two-Factor Authentication support.

4.2 Data Retention Period

We retain your information for as long as your okbz account remains active. Even after account closure, certain information may be retained for up to 5 more years to meet legal obligations. Financial transaction records are kept for a longer period as required for regular auditing purposes.

4.3 Access Control

Only authorized staff may access your information for specific duties. All staff have signed confidentiality agreements and receive regular training.

Sharing Information with Third Parties

okbz does not sell or rent your personal information. However, information may be shared with third parties on a limited basis in the following circumstances:

• Payment processors: To complete transactions through bKash, Nagad, Rocket, Upay, or a bank.
• Identity verification services: With approved third parties for KYC verification.
• Legal authorities: In cases of a court order or legal obligation.
• Security investigations: When required to investigate fraud or criminal activity.
• Technology partners: With service providers essential to platform operations — who are required to follow the same privacy standards.

In every case, only the minimum necessary information is shared with third parties and they may not use that information for any other purpose.

Cookie Policy

The okbz.lat website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our service quality.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: To remember your preferences (such as language settings).
• Analytics cookies: To monitor and improve site usage.

6.2 Cookie Control

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

Your Rights

As a user of the okbz platform, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to object: The right to object to the use of your information for specific purposes.
• Data portability: The right to receive a copy of your information in a machine-readable format.
• Withdrawal of consent: The right to withdraw previously given consent at any time.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat.

Protection of Minors

okbz strictly prohibits registration and use of services by anyone under the age of 21. We do not knowingly collect any personal information from minors.

Steps are taken to verify age at the time of registration. If we become aware that a minor is using our platform, their account will be closed immediately and the collected information will be deleted.

Response to a Data Breach

If there is reason to believe that the security of your personal information has been compromised, okbz will take the following steps:

• Notify the relevant authorities within 72 hours of identifying the incident.
• Inform affected users by email as soon as possible.
• Transparent communication about the nature of the incident, potential impact, and steps taken.
• Necessary security improvements to prevent such incidents in the future.

If you notice any suspicious activity in your account, contact us immediately at [email protected] or let us know via live chat.

International Data Transfers

okbz primarily serves users in Bangladesh. For certain technical services, data may be processed on servers in other countries. In such cases, we ensure that:

• Transferred data will receive a level of protection equivalent to this Privacy Policy.
• Third-party service providers comply with appropriate data protection standards.
• Only the information essential to providing the service is transferred.

Changes to the Privacy Policy

okbz reserves the right to update this Privacy Policy at any time. For significant changes:

• A notice will be sent to the registered email at least 30 days before the change.
• A clear notice of the change will be posted on the website.
• The update date will be noted at the top of this Policy.

Continuing to use okbz after changes are made will be considered as your acceptance of the updated policy. If you do not agree to the new policy, please request that your account be closed.

Contact Us

If you have any questions, feedback, or complaints about this Privacy Policy, please contact us:

We try to respond to all privacy-related requests. Complex matters may take more time, but we will always stay in touch with you.